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Training Facility for Hire |
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Learning Solutions Nigeria offers a comfortable 16-seater training hall fully air-conditioned, suitable for small group trainings, seminars, meetings, conferences, strategy sessions, recruitment meetings etc
Our room can be configured into boardroom, class room or U-shape depending on your need.
Additional services include Client Catering Options and Audio & Visual Equipment rental.
We provide free refreshments, which consists of tea, coffee and water. We are also able to provide snacks and full meals at a reasonable cost. |
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| DVDs for Sale |
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We offer a wide range of service videos, available in VHS & DVD. These videos from Service Quality Institute, The Global Leader in Customer Service, are the right choice for your in-house trainings, group discussions, staff meetings, self study and motivational sessions. Our videos come with lifetime warranty. |
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Our Library of DVDs include: |
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| BOOKS for Sale |
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Our library consists of Customer Service books by John Tschohl; President and Founder of Service Quality Institute, the global leader in customer service delivery. Some of our book titles include:
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– This book is written for executive, managers and leaders who want to drive and implement a customer service culture |
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– Ideal for every executive and professional that needs to master the skill of service recovery and empowerment. Teaches you how to take an unhappy customer, from hell to heaven, in 60 seconds or less. When you or your organization screws up, how do you save the customer from defecting and get them to believe that you are the greatest business in the world. |
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– this is a powerful book for service leaders who want to make more money, get promoted and love their jobs |
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– this is for people who want to learn how to receive better service and how to handle inferior service. |
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– This book tells you, in an easy-to-read format, how e-service -the internet, cyberspace operation, speed, technology and price built around service-can form a winning combination that will drive your business forward. |
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- John Tschohl's newest book, focuses on the idea that fulfilled, empowered employees lead to satisfied customers. Often the employees that could have the biggest impact on an organization by making rapid and accurate decisions are the least empowered to do so. This book was written to help everyone better understand how to use empowerment and why it is critical to your success. |
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| Graduate and Experienced employees for several organisations. |
| Please send detailed Cvs to csa@learningsolutionsng.com |
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| To purchase any of our products, contact us on 01 8753295 and 08038375519 or email us: info@learningsolutionsng.com |
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